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What campers say
Many guests praise the spa therapists, massages, and the mineral soaking pools and grounds, calling them peaceful and restorative. At the same time several reviewers report inconsistent staff interactions and awkward check‑in experiences, and a few found the property's exterior and photos misleading. Lodging is expensive and some visitors felt rooms lack expected perks (small fridges, limited housekeeping, no in‑room coffee) while day passes can feel crowded and pricey. Dining logistics and split checks caused confusion for some. Note: pool/sauna closures for lightning are enforced and have disrupted visits. Consider booking treatments and confirming dining and lodging details in advance.
Our summary of 4,193 traveler reviews.